Please note that it is not necessary for you to withdraw your winnings at the end of each session.
Your account can be maintained with a positive balance, and will be automatically saved by our
server. These credits will be available for you to use the next time you log on to Spin Palace.
Ensuring your account maintains a positive balance has the following advantages.
a) You don't need to deposit each time you want to play and
b) You won't deplete your deposit limits unnecessarily.
All withdrawals are made through the casino software. There are 5 options to cashin a winning balance from your casino account. To process a withdrawal simply click on the bank button on the main screen of the Spin Palace software. Once at the bank, please click on the "withdrawal" tab and enter the amount that you wish to withdraw in the box that appears. This will record your withdrawal with us, it will appear on our systems immediately and will be processed within 48 hours. Further bank processing time may however apply, transactions may take up to 4 business days to show on your account statements.
Where relevant, and as far as possible, your withdrawal will be paid back via the means with which you have deposited, up to the value of your deposits. Any remaining balances will be paid via the payment method of your choice. Withdrawals may reflect as a single payment or in increments, depending on the payment option and withdrawal rules/requirements.
NOTE: as a means of security and in compliance with banking regulations, it may be deemed necessary for the casino to request copies of identification documents from a player, before payment of a withdrawal can be made. Examples of documents include driver's license, utility bill etc.
Failure to submit all requested documents may result in payment being withheld.
Withdrawal's can be reversed, for your convenience. It is possible to reverse your withdrawals online! However, you will need to make the reversal within 48 hours of your last withdrawal to be successful. Details provided below.
Should you have made a prior VISA card deposit, your withdrawal request will automatically be refunded to the card details on record, providing VISA OCT program qualifying criteria are met. Please also note that we are unable to refund to cards issued from the following countries:
Countries we CANNOT issue VISA withdrawals to:
Receive your winnings directly to your bank account. Just select the Direct Bank Transfer option when you withdraw. Please note that UK Pound withdrawals made using this method will not incur any fees if the withdraw is made to a bank account in the UK.
Please note that cheques can be sent in the following major currencies:
|Country||Country Code||Local Currency|
|Great Britain||UK||Pound (UK)|
|Hong Kong||HK||Dollar (HK)|
|New Zealand||NZ||Dollar (NZ)|
You can choose between a cheque being posted or couriered to the address you supplied the casino with when registering. There are no charges for a cheque sent by ordinary mail. Courier fees will depend on your location and are deducted from your withdraw amount. Courier cheques over £3,000 are couriered free of charge.
Fluctuating exchange rates may affect the payout amount. Please note, exchange rates will apply to the date that the withdrawal was processed.
No charges are currently levied for withdrawing money via these methods. Withdrawals are usually refunded against original deposits using Neteller, Moneybookers, or EcoCard. Spin Palace may elect to honor withdrawals in the form of direct bank transfers (ACH) or as a check.
Winnings up to the value of your credit card, Neteller, Moneybookers, or EcoCard. Deposits will be credited to your credit card, Neteller, Moneybookers, or EcoCard accounts. Additional winnings will be paid out to you by check or bank transfer - whichever you prefer.
If you request a withdrawal and change your mind and wish to continue playing with those credits, you may request a reversal of the withdrawal within 48 hours.
When you enter the banking module within the casino software you will be given the option to reverse any pending withdrawals.
Download the free casino software.
Register a Real Account.
Make your first deposit and your bonus will be automatically credited to your account.