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HOW TO DEPOSIT | HOW TO WITHDRAW | SECURITY GENERAL INFORMATION The Casino Banking facility is only available to Real Players i.e. Players who wager with real money as opposed to Guest Players, who play for fun. After deposit the customer is able to play immediately. CREDIT AND DEBIT CARDS VISA, MASTERCARD & DINERS CLUB CREDIT CARDS   Spin Palace Casino accepts various forms of Casino Banking, including; Visa, MasterCard and Diners Club credit cards. Spin Palace also accepts various debit cards. Please see the debit card section below. Should you feel uncomfortable giving your credit card details out over the Internet, you may submit them via fax or telephonically. Approved transactions are automatically credited to your casino account to allow uninterrupted playing. Spin Palace Casino enforces a deposit limit of $2,500 on each registered card, refreshed twice weekly, with a maximum single deposit amount of $500 and a maximum daily deposit of $1500 per card. All credit cards are refreshed every Tuesday and Friday at 18H00 (Eastern Standard Time) / 24H00 (GMT + 2 Hours). Our financial transactions are processed by Eproc Ltd, Mezzanine West, Hadfield House, Library Street, Gibraltar, UK, a financial subsidiary of Spin Palace Casino. On your statement you will be billed as www.thepalacegroup.com, www.iprocsa.com, www.strongmare.com or www.proccyber.com. If you are experiencing problems making deposits, please contact the customer service team toll free or e-mail us at cashier@spinpalace.com. We are available 24 hours a day for your convenience. All orders will be treated immediately and your credit card will be billed instantly after deposit. It is advisable that you print out transaction data for ALL transactions, which can then be used to trace queried transactions more efficiently. VISA DELTA DEBIT CARD  Spin Palace Casino accepts Visa Delta debit cards for deposits. Should you feel uncomfortable giving your debit card details out over the Internet, you may submit them via fax or telephonically. Approved transactions are automatically credited to your casino account to allow uninterrupted playing. Spin Palace Casino enforces a deposit limit of $2,500 on each registered card, refreshed twice weekly, with a maximum single deposit amount of $500 and a maximum daily deposit of $1500 per card. You may not perform more than 10 transactions per day, nor register more than three debit cards in your name. All debit cards are refreshed every Tuesday and Friday at 18H00 (Eastern Standard Time) / 24H00 (GMT + 2 Hours). Our financial transactions are processed by Eproc Ltd, Mezzanine West, Hadfield House, Library Street, Gibraltar, UK, a financial subsidiary of Spin Palace Casino. On your statement you will be billed as www.thepalacegroup.com, www.iprocsa.com, www.strongmare.com or www.proccyber.com. If you are experiencing problems making deposits, contact the customer service team toll free or e-mail us at cashier@spinpalace.com. We are available 24 hours a day for your convenience. All orders will be treated immediately and your debit card will be billed instantly after deposit. It is advisable that you print out transaction data for ALL transactions, which can then be used to trace queried transactions more efficiently. E-CHECKS ECHECK (electronic check)  The eCheck (electronic check) Payment Service allows you to make secure deposits to Spin Palace directly from your Canadian bank account in real time. Features: • Fund directly from your Canadian bank account • Instant credits • No fees • No registration process • Fast, easy and instantaneous To use the eCheck deposit option, follow these steps: • Initiate your deposit at Spin Palace from the casino bank. • Choose eCheck as your deposit method. • Then follow the on-screen prompts. Please note any EFT or ACH bank draft that is returned unpaid, consumers will be billed a bank generated NSF fee of $30.00. INSTADEBIT  The INSTADEBIT Payment Service allows you to make secure deposits to Spin Palace directly from your bank account in real time. The service is FREE to the consumer. You don’t need to have an INSTADEBIT account before you choose it as your deposit option - you can sign up and complete your transaction at the same time with no waiting period. So anytime you want to pay with INSTADEBIT, simply click on the INSTADEBIT deposit option, whether you have an account or not. INSTADEBIT is a direct channel to pay Spin Palace from your bank account. You don’t have to fund your INSTADEBIT account and then deposit at Spin Palace – it is all done in real time through our proprietary IFT system. With INSTADEBIT, merchants never have access to your private or account information – so your privacy and security is always protected. To use the INSTADEBIT deposit option, follow these steps: • Initiate your deposit at Spin Palace from the casino bank. • Choose INSTADEBIT as your deposit method. • Either login to your existing account, or complete the sign up process. • Approve the deposit after login or sign-up. CITADEL  Spin Palace Casino accepts Citadel Electronic Internet Check, an easy-to-use and cost-effective payment service that clears your check faster than ACH. What are the benefits of Citadel? • deposit casino credits instantly! • Authorized accounts may deposit up to $1,500 in casino credits per 7-day cycle. • Citadel Commerce assures the privacy of your personal information and total security of all the transactions you make via the Internet. • Citadel Commerce offers 24/7 customer support. How to deposit casino credits using Citadel Electronic Internet Check: WEBWALLETS CLICK2PAY  Using Click2Pay is like using an online wallet and is a very popular form of Casino Banking. You can deposit, withdraw and transfer funds directly to your Spin Palace Account conveniently and with minimal fuss. You can fund Click2Pay easily by Debit and Credit Cards, ACH, Bank Wire and other convenient depositing methods. You can register a Click2Pay account in the casino software or you can click here. NETELLER  Using Neteller is like using an online wallet. You can deposit, withdraw and transfer funds directly to your Spin Palace Account conveniently and with minimal fuss. You can fund Neteller easily by Debit and Credit Cards, ACH, Bank Wire and other convenient depositing methods. Spin Palace Casino now offers Neteller InstaCASH, free of transaction fees. Click here for details. To register a Neteller account or a Neteller InstaCASH account, click here. EZIPAY  Ezipay facilitates online purchases and payments via a host of convenient online financial instruments, which offer benefits including card options, currency selection, worldwide acceptance, and more. ECOCARD  EcoCard is a fast and reliable payment system with convenient online interface that has real-time balance control and history tracking. You can deposit to your EcoCard using various methods including Western Union transfers. Click here for more details. To register an EcoCard account, Click here. MONEYBOOKERS  Moneybookers is a secure, cost-effective and global payment solution that enables players from all over the world to deposit casino credits in real time. All that you need is an e-mail address! What's more, registration with Moneybookers is free of charge. Moneybookers is the first virtual wallet to support all these currencies: Euro, British Pound, Australian Dollar, Canadian Dollar, Czech Koruna, Danish Krone, Hong Kong Dollar, Hungarian Forint, Israeli Shekel, Japanese Yen, Malaysian Ringgit, New Taiwan Dollar, New Zealand Dollar, Norwegian Krone, Polish Zloty, Singapore Dollar, Slovakian Koruna, Swedish Krona, Swiss Franc and Thailand Baht. Click here to register with Moneybookers straight away, or click on the links below for more information. - The Benefits of Moneybookers - Moneybookers' Funding Limits - Funding Your Moneybookers Account - Depositing Casino Credits EVERY WHERE MONEY  Every Where Money Features: - Virtual card account accompanied by a Visa Electron card. - Fund via bank transfers or your credit card. PREPAY CARDS UKASH  Ukash is the new way to spend money on the Internet - without using a credit or debit card. You can buy Ukash at over 12,500 PayPoint outlets in the United Kingdom, France, Germany, Spain, Ireland and Sweden. PayPoint outlets can usually be found in local convenience stores. To exchange your cash for Ukash, simply pay the shopkeeper for Ukash to your desired value – Ukash is currently available with values from $15 to $100. The shopkeeper will then access the Ukash screen on his PayPoint terminal and issue your Ukash. The Ukash voucher has a unique 19-digit number on it as well as the amount you paid. Keep this voucher safe as it has the same value as the cash you paid. Your Ukash voucher number is valid for six months from the day of purchase. Click here to go to the Ukash website.
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