PLAYER FEEDBACK
Winning is easy at Spin Palace and it's the place where dreams really do come true!
Terence C. from UK had this to say after receiving a Goodwill Bonus
"Thank u so much. I am a member of many online casinos, however I must state that SPIN PALACE
is the best online casino I have came across. I've also told many of my friends to sign up with you as your promotions and communication with customers is to a very high standard. I have closed my account with 'XCasino' as I prefer to use Spin Palace and will continue doing so. Many thanks and keep up the good support. A very satisfied customer"
Thank you to Mike N. from USA on his extremely kind comments following a VIP Birthday Bonus credit
"Wow, you guys are the Greatest! I really do appreciate the human attention to detail and personnel touch that Ms. Debbie Taylor brings to my online gaming enjoyment. Sometimes it truly feels that I get more attention from your "On the Ball Staff" then I do at some of our land casinos. I really needed to respond, just to say Thank You. You know the big things in life are just that, but it's the little things like this gracious gift, the fun emails and just hello and thank you, that can make the big things much happier to handle. As a customer for life, thank you for remembering my birthday. Take Care, Mike"
Samuel F. from USA won a Lots-a-Loot Progressive Jackpot of $24,359.79 and wrote to us saying "Dear Sirs, I would like to thank you for the chance to play at your casino, I have never won a large amount of cash winnings. You have made me very happy. Again I thank you very much."
Eric B. from USA wrote to us with these kind words
"I have been playing at your casino for a few months and I have to say you guys are top notch. My wife and I have been gambling for years and spend a fortune. Since we found Spin Palace we have spent almost all our time there. It is the most professional site I have found, believe me I've played them all. So I just wanted to let you know I have been pleased to be a customer of a great site with great service. That is hard to find these days. Eric"
Here's what our famous High Five Jackpot winner had to say about the Palace
"I just wanted to say thanks to all of the support staff and Debbie Taylor for the excellent support I've received over the last few months.
You folks have THE BEST online casino, period! Ray"
Thank you to Lisa B. from USA for these kind words
"I have been online gambling for two years now and your casino offers the most superior customer service and fastest payouts in the industry. I wish you and your staff continued success in the fututre. Regards, Lisa"
Paul T. from USA emailed me this response after receiving a Value Bonus for his Play at the Palace! "Ms. Taylor, Thank you very much for the credit. It is things like this, as well as the fairness of your casino, that makes Spin Palace the only casino I'll play. Thank you again. Paul"
Thank you to Dorothy C. from USA for these kind words
"My experience with Spin Palace has been the best of any casino I have played at..I will definitely be playing at your casino more often than any others.
Thank you for an honest and winnable casino."
Rita S. from USA had this to say about her experience at Spin Palace
"I have been playing at various online casinos fo a couple of years and I must say that yours is by far the best ever..Being a Customer Relations Manager for an online company, I believe customer satisfaction is first and foremost...You not only offer Great customer service, a great selection of games, and an excellent payback ratio.. You have alot of promotions going all the time.. I have recomended your casino to many friends, I'm sure they will enjoy it as much as I do. It's a wonderful escape and an overall GREAT EXPERIENCE..."
Here's what Carmen W. from USA had to say about Spin Palace
"Just a note to say thank you for the fun I have playing at the casino."
Linda B. from USA emailed me with these kind words after winning a random prize of $20
"It's so nice to play and win at a HONEST casino that gives rewards so early on. I love the games and the progressives. Winning is fast and fun. I also like the quick response from Customer relations Great Job! I hope to be winning again soon."
Many thanks to Andreas from Denmark, who emailed me with these kind words
"Hi Debbie, I have said it before and ill say it again. You are by far the best casino on the internet. Best regards, Andreas"
Aaron W. from USA has this to say after receiving our congratulations for a win at the Power Pokers "Hi Debbie, thanks for taking the time to write. I've played in MANY casino's and, thus far, I've enjoyed my experience at Spin Palace the BEST to date. Thanks for an enjoyable experience.
Aaron"
Many thanks to Diane M. from USA who wrote to me with these kind words about Spin Palace... "Spin Palace is the best designed casino & I recommend it to all. Also I like your customer relations attitude...it's non-existent in some other casinos. "
Here's what Ryan H. had to say after winning a $2,500 jackpot at Sizzling Scorpions Feature Slot "It was a great game. I normally lose at slots, but it is just for entertainment and I was shocked when I hit the jackpot on the Sizzling Scorpions Feature Slot. I was just about to quit too and I am glad I played a few more times! Nice layout and fast software. It was a great all-around experience. I will be playing again."
Many thanks to Ged L. from USA who had these kinds words to say
"Thanks for the nice surprise, your casino customer care is second to none. Good day to you all at Spin Palace. "
Here's what Raymond O. had to say when he received his Valued Player bonus:
"You have my sincere thanks for the rewards sent to me. I've played on many online casino's but spinpalace has to be the very best in the business. I feel like I'm playing in an actual casino. Support is great and for the first time, I feel like I can actually WIN when I play. Many thanks to you and the Support Staff who always are very helpful and available."
Victoria S. from USA won $350 in our Independence Day Draw Off. Here's her reaction to the news... "Wow!! Wow!! That's a double Woweeeeee!!! Thank you so much Debbie! How exciting to be a winner! I don't usually win random draws so this is very exciting. Can't wait to play with that much money. Thank you so much again and keep up the good work. Love your casino. Now I have even more reason to love it."
Melissa M from USA just received one of our valued player bonuses. Her kind comments were...
"Thanks as always for the bonus, this is why I always return, you always put a little something in when I am broke during the week, so thank you. I enjoyed the play, got all the way up to 80.00 dollars then wham all gone. I
hope I win big sometime, if not it is always fun fun fun.."
Here's what Tonya M. from USA had to say about the Spin Palace Mail
"Hi Debbie! I just wanted you to know that I am an avid internet gambler and have recieved a lot of promotional e-mails in the past 2 years. I would like for you to know that not even one comes close to how spectacularly well written that yours is. I was quite impressed! You must be a very kind person to take the extra step of caring that casinos just don't deliver in their advertisements. I will try out your casino in the near future. Thanks for your e-mail. Tonya"
Here's what Susan B. from USA had to say when she realised she'd won $50 in our Magic Strikes "I was pleasently surprised when I opened my email this morning and discovered that I had won $50.00 in the Spin Palace casino. I love playing in your casino and love your wide range of games, especially the Power Pokers and Keno games. I really appreciate your customers ervice and how friendly all of your customer support people are to me. I look forward to playing in your casino again."
Karin L. from USA had this to say about her experience at Spin Palace Casino:
"Just a note to let you know that I have thoroughly enjoyed playing at your casino. I don't say this simply because I've had the most incredible luck of my life, although that helps, but because you seem to be fair, are outstanding on support, have awesome prizes and a very beneficial VIP program. Believe me, I've been surfing the casinos for awhile and have yet to find any one that I was particularly impressed with or came back to more than a few times. I'm glad to have finally found one that I want to stick with for my late night entertainment, after a long day of work. There's nothing like a few mindless moments with the slots to wind me down and more evenings then not, I go to bed smiling. Thank you for all that you do to bring such a great casino to the web. It's about time someone did!"
Andreas J. from Denmark won $100 in our $3 000 WEEKEND WONDERLAND competition, he wrote and told me: "Thank you very much...You are by far the most fair and fun casino I have ever tried, and I am sure my future gambling will be at your casino. "
Steve M. who won $50 in our '$500 has to go' competition says:
"Thank you so very much... your hospitality is superb! I love playing at Spin Palace!"
Susan S. from Canada won $100 in a March Spin Palace Mail competition and her comment was: "I wanted you to know that I have very much enjoyed playing at Spin Palace (my favorites are those Power Poker Challenges) and have found your casino to have terrific customer service and very quick payouts. Thank you for a great experience - I will definitely continue to play here!"
Here's another glowing recommendation! This one is from Becky G. from USA
"I LOVE your casino for just the reasons (you) listed in an email recently received. You got it goin' on! Keeps you different and fresh when there are sooooo many others out there! Keep up the good work! Congrats to all the winners!"
Connie D. who won $50 in our February Bonus Spin and Win promotion had the following to say:
"Oh My God, I am totally surprised that I was selected in the Bonus Spin and Win. I am so speechless I don't know what to say. This is the only contest that I have won in my whole life and am so tickled. My husband thinks that no one really wins and this (win) has made him a believer (people actually DO win)."
Muriel P. from USA says:
""I want to just say thanks... I have been gambling on-line for some time and
have never had as much fun or play back from another casino. Spin Palace has won my loyalty.""
Robert S. from USA had the following glowing report about the speed of his cash-in transaction:
"I just wanted to thank you for the quick payout on my win. The money went by ACH into my account this morning. That is the fastest I've ever gotten paid. It will be a pleasure to play at your site again. Thanks again."
My name is Connie and I am from Columbus, Ohio.
"I just want to let you know that this casino is about the best one I have visited so far. This casino is entertaining and for some reason it seems to know when you are down, because in one turn it seems you win enough to keep playing. When I am done playing for the night I'm not really all depressed, this site actually makes me feel good about my self and has lifted my spirits 100%. Please don't change a thing and you will see me on this site alot. This is just about as fun as going to Las Vegas and I LOVE Las Vegas. Well I just wanted to let you know
this is a great site and as of right now great promotions."
Another happy Spin Palace player - Paul R. from USA says:
"I want to express how happy I am with Spin Palace. I just opened an account and from the beginning it was a pleasant, hassle-free experience. My match bonus was credited quickly, the customer service was pleasant and efficient. I was even happier when I won and was thrilled when I received my winnings in a matter of a few days without any problems. I have been an online player for years and this was by far the best service I have received. I have already recommended friends to join as well! You have won me over as a customer!"
Peggy H from Texas gave us her comments:
"Thank you so much for the free $20.00. I love microgaming casinos and yours is right up there with my favorites. Customer service has been prompt. I also like that you have so many of my favorite games to choose from. It's great being able to play them all at one casino. Thanks again."
Just look what David H from Connecticut had to say:
"I loved playing at Spin Palace, what an experience, I really felt like I had escaped to another world. The games are easy to understand and play - and it just seems like the payout ratios are higher here than anywhere else!"
Your comments are important to us. We will share Players’ experiences and attend to any of your concerns in this section. Please send your correspondence to: support@spinpalacecasino.com
