Terms and Conditions
Last updated: 05 February 2021
These Rules, Terms and Conditions apply to, and are binding upon you if you participate in Gaming.
This page defines the Terms and Conditions that apply to all monies and wagers accepted by us and all Services offered by, and on any Website powered by the Cityviews Group, including the following websites: www.spincasino.com, www.spinpalacesports.com, www.spinpalace.com, www.rubyfortune.com, www.mummysgold.com, www.cabaretclub.com, www.spinpalacecasino.com, www.jackpotcity.com, www.jackpotcitycasino.com, www.riverbellecasino.com, www.luckynuggetcasino.com, www.gamingclub.com ('the Website(s)').
These Rules, Terms and Conditions replace any pre-existing Rules, Terms and Conditions that appeared on this Website. In these Rules, Terms and Conditions:
"Account" means a unique Account that has been issued to you by the website
"Agreement" means these Rules, Terms and Conditions;
"Spin Casino" means the brand and all products offered 'Online' (accessed via a computer or laptop) and on 'Mobile' (accessed via a mobile phone or tablet) via Spin Casino. This includes: Bingo, Casino, Live Casino, Sports and Vegas Games.
"Group" means collectively all the online websites proprietary to us; including, but not limited to, Bayton, Baytree, Seabrook and Selbourne
"Website" Spin Casino or any derivative thereof;
"You/Your" and also referred to as "Customer" and/or "Player", means any person who enters Spin Casino and Participates in any "Games" provided by Spin Casino.
"Charge-back" means when you, or a credit card issuing bank, or any other third-party payment solutions provider effects a reversal of charges in relation to your credit card or third-party deposit transaction;
"Closed Player Account" means an Account that has been closed, deregistered or excluded by either us or you;
"Inactive Account" means a Player's Account which has not recorded any login and/or logout for a period exceeding 6 (Six) consecutive months without the requirement of any financial transaction;
"Games” means all games offered at Spin Casino.
"Guest Player" means a Player who utilizes free-play credits with no monetary value to place wagers;
"Participate" means, without limitation, any of the conduct described in 4.1.1 to 4.1.7 below and visiting the Website and/or playing any games offered by our Website and/or the Software in any manner whatsoever;
"Payment Service Provider” means a 3rd party with whom we have an arrangement to process money transfers.
"Player/s" mean(s) a Real Player and/or a Guest Player and/or an Inactive Player and/or a Closed Account Player;
"Real Player" means any player who has registered an Account at Spin Casino;
the "Service" means the availability to, and provision of Software that enables you to play at the Spin Casino using the Internet or your mobile phone;
"Software" means any software owned by or licensed to us that must be downloaded in order for you to participate in our Games and/or any Flash Games versions of the software that do not need to be downloaded;
"We/us/our means", in the case of Canadian players, Baytree Limited and in the case of players from elsewhere in the world, Bayton Ltd (C41970), a Maltese registered company with registered address at Villa Seminia, 8, Sir Temi Zammit Avenue, Ta Xbiex XBX1011, which are the owners and operators of the casino website and its group companies.
Bayton Ltd is authorized and licensed by the Malta Gaming Authority. License Numbers MGA/B2C/145/2007 (issued 1st August 2018)
Baytree Limited is authorized and licensed by the Kahnawake Gaming Commission, License number: 00812 (issued 4th February 2017)
For users in Canada, all transactions between the Player and Baytree Limited take place in Canada where the principal servers are based. The Player's gaming contract is with Baytree Limited. Baytree Limited is the company who provides the gaming services to the Player.
For users elsewhere, all transactions between the Player and Bayton Limited take place in Malta where the principal servers are based. The Player's gaming contract is with Bayton Limited. Bayton Limited is the company who provides the gaming services to the Player.
"Your Jurisdiction" means the jurisdiction in which you are domiciled, reside or work.
1. Your Participation at Spin Casino
1.1.1 Participation at Spin Casino is at your sole option, discretion and risk.
1.1.2 You are solely responsible for ascertaining whether it is legal in Your Jurisdiction to participate.
184.108.40.206 Internet Gambling may be illegal in the jurisdiction / country in which You are located or residing. Spin Casino does not intend to enable You to contravene applicable law. You are responsible for any gaming activity and You are also responsible for ensuring that You are not contravening any law or legislation prohibiting gaming online. Before relying on any information contained on the Website you should consult the rules in your jurisdiction. Spin Casino excludes to the fullest extent lawfully permitted all liability for any use of the Website, whether the service is moderated or not. You are solely responsible for ascertaining whether it is legal in Your Jurisdiction to participate at Spin Casino.
220.127.116.11 The Casino cannot open accounts, or process bets or financial transactions, for individuals residing in Australia, Andorra, Austria, Belgium, China, Czech Republic, Denmark, France & Outlying Territories, Germany, Hong Kong, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, USA & Outlying Territories, Taiwan, Turkey, Hungary, United Kingdom and Cyprus. The Casino reserves the right to amend the list of countries from which it will not open accounts, or process bets or financial transactions from time to time at its sole discretion.
18.104.22.168 Customers residing in Germany cannot process bets in the sports product or open sportsbook accounts with Spin Sports.
1.1.3 You may only participate if it is legal for you to do so within Your Jurisdiction.
1.1.4 All applicants must be over 18 years of age to register an account. In addition to the provisions of 1.1.3 above, you may only participate if you have attained the legal age of majority within Your Jurisdiction. We reserve the right to ask for Your proof of age and suspend Your account until satisfactory documentation is provided.
1.1.5 We do not warrant the legality of your participation in terms of the laws of Your Jurisdiction.
1.1.6 We have the right to request you to furnish us with proof of your identity and age as a condition precedent to us allowing you to participate. All information supplied upon registration must be accurate and complete in all respects.
1.1.7 You hereby authorize us and our designated agents in rem suam, as and when we require, to confirm your identity and your right to use the monies that you wager.
1.1.8 You may not open and maintain more than one account at any point in time.
1.1.9 Funds and/or Casino credits may not be transferred between Casino accounts belonging to the same player or third parties.
1.1.10 We reserve the right to pay any winnings in Euros, irrespective of the currency the player's account has been registered in or the bet was placed.
1.1.11 We have the right to verify the account information at any time and suspend the account pending adequate verification. You are asked to keep Your registration details up to date. If You change Your address, email, phone number or any other contact or personal information please contact customer support in order to update Your account information.
1.1.12 Players who withdraw a sum of money that is 5 times or more greater than their lifetime deposits across the Group will be liable for detailed game and play review and only be able to withdraw their winnings at a sum of €4,000 per week. The remaining amount will be placed back in the player's account until such time that they are eligible for a further withdrawal. All progressive wins are exempt from this clause.
1.1.13 You agree to receive communications from the Group and their marketing agents.
1.1.14 We do not allow players to game on credit.
1.1.15 The Casino allows You to choose Your own username and password combination. You are required to create a secure robust password and keep this information secret. Any actions carried out through Your account will stand if Your username and password have been entered correctly, that would include any financial losses. We will not be held liable should your account be compromised due to security weaknesses on devices or weak and shared passwords. In accordance with the Regulations Players will refrain from using obscene or offensive usernames or aliases. Should a Player elect to do so we reserve the right to close your account.
1.1.16 All Player offers are limited to one per person, family, household address, email address, telephone number, debit/credit card and shared computer, e.g. school, public library or workplace. All offers are intended for recreational players and we may in our sole discretion limit the eligibility of Players to participate in any promotion. We reserve the right to withdraw the availability of any offer or all offers to any Player or group of Players.
22.214.171.124 We reserve the right to reclaim all bonuses awarded and any winnings accrued if Players are found to be tampering with or abusing any aspect of a casino promotion. Where there is evidence of a series of bets placed by a Player or group of Players, which due to enhanced payments through promotional offers results in guaranteed Player profits irrespective of the outcome, we reserve the right to ignore the bonus element of such offers and settle bets at the correct odds. We further reserve the right to ask any Player to provide sufficient documentation for us to be satisfied in our absolute discretion as to the Player's identity prior to us crediting any bonus, free bet or offer to their account.
1.1.17 By registering, you are deemed to have accepted and understood all the rules, Terms and Conditions displayed on the Website by the Group. We recommend that all members print out (or save to file) all transaction records, rules of play, cancellation policies, and pay-out policies.
1.1.18 If using a credit or debit card, the Cardholder's name MUST be the same as the name used when registering with the site. Where this is not the case the account may be suspended. Where an account is suspended, you should contact Player Services for details of our verification process. Any withdrawals that are made by bank wire or cheque will only be payable to the name used when registering with the site and if a debit or credit card has been used to deposit funds the name must correspond to the name registered on the card.
1.1.19 Updating or adding additional payment details may only be done by contacting Player Services. It is Your responsibility to make Yourself aware of the terms upon which Your payments are accepted. You are solely responsible to keep abreast of any changes.
1.1.20 We have an obligation to remit funds to players within a reasonable amount of time. Therefore, withdrawn uncontested funds, pending for withdrawal may be reversed back to the casino account should Players not respond or abide by the withdrawal requirements. Should withdrawals be reversed they will be available for play within the Casino. The casino will not be held liable for funds used.
1.1.21 If you do not wish to have pending funds made available to you, you will be required to contact Player Support directly and temporarily lock your account
1.1.22 All applicants may be sent an email to the registered email address for account activation. All accounts may be activated through this email. If this is not completed, the Casino reserves the right to suspend all activities on the account until the account details are verified.
1.1.23 Any monies held in Your account shall not attract interest.
1.2 Your Warranties
1.2.1 You warrant and represent, and we enter into this Agreement on the basis of such representations and warranties, all of which are material at the time of your entering into this Agreement and throughout the currency hereof, that you:
126.96.36.199 are legally able to participate in gaming within Your Jurisdiction;
188.8.131.52 are an "adult", having attained the age of majority within your Jurisdiction;
184.108.40.206 shall not allow any third party (in particular, but without limitation, any minor/s) to, directly or indirectly, use your Account/s that you hold at Spin Casino, utilize the Software or accept a prize from the us;
220.127.116.11 have furnished us with personal details that are valid, accurate and complete in each and every respect and that you shall advise us immediately via email should such details change;
18.104.22.168 are the true and lawful owner of the monies that you wager at Spin Casino and/or that you are duly and properly authorized to utilize such monies for the aforementioned purposes;
22.214.171.124 shall not deposit nor wager any monies at Spin Casino that are derived in any manner whatsoever from illegal activities contemplated in 1.6 below;
126.96.36.199 shall pay all monies owed to the Spin Casino and in respect of payment shall not charge-back, and/or deny or reverse or countermand any such payments; and
188.8.131.52 have read and understood these Rules, Terms and Conditions.
184.108.40.206 participate at Spin Casino on an individual basis and for personal entertainment only (that is, Not in a professional sense or in concert with other Player(s) as part of a club, group, etc.)
1.2.2 If you breach the warranty contained in clause 1.2.1 above, all transactions placed by you shall be null and void and you shall forfeit any winnings accrued to you as a result of such transactions and/or participation.
1.3 Refusal to Register, Deregistration, Exclusion & Suspension
1.3.1 We may refuse to register you as a player or elect to deregister and exclude you or suspend you as a player from the Casino at any time. Written notice of our intention will be given with appropriate reasons.
1.4 Consequences of Deregistration, Exclusion or Suspension
1.4.1 If we deregister, exclude or suspend you from the Casino you have the right to file a complaint with the following entities:
- Kahnawake Gaming Commission (hereinafter referred to as “our regulating body”) (Canadian players only)
1.4.2 If you do not file a complaint with our regulating body within thirty (30) days of the date on which you were deregistered, excluded or suspended from the Casino, we shall have the right to:
220.127.116.11 withhold payment to you of any contested funds whether such contested funds are, refunds, bonuses, free monies, Casino credits, payouts or the like;
18.104.22.168 exclude you from all or any other Casinos in the group of Casinos of which the Casino a member; and/or
22.214.171.124 solely determine what criteria you shall have to meet in order to establish a New Account at the Casino; and/or
126.96.36.199 in the case of fraudulent, illegal or similar misconduct by you or failure by you to pay any sums due to us:
188.8.131.52.1 furnish any relevant information about you to an intra-group database recording such mischief and, if necessary, hand over your account details to a collections agency for the recovery of any sums that you owe us. You hereby irrevocably authorize us to do so in our absolute discretion, and/or
184.108.40.206.2 have forfeited to us any contested funds that may be derived by you from fraudulent, illegal or similar misconduct.
1.4.3 If you do file a complaint with our regulating body within thirty (30) days, we will only withhold payment to you of contested funds, of any kind, if our regulating body directs that we may do so. We will pay to you any funds our regulating body directs us to pay.
1.5 Inactive Accounts & Inactive Bonus Balances
1.5.1 It is recorded that the provisions of this Clause 1.5 only apply if all of a Real Player's Accounts at the Casino Group constitute inactive Accounts.
1.5.2 Any credit balance standing to an Inactive Player's Account may, in the Casino's sole and unfettered discretion, be handled by the Casino as follows:
220.127.116.11 an administration fee equivalent to 10 Euros of such credit balance shall be levied monthly thereon and deducted there from until the earlier of:
18.104.22.168.1 the credit balance being reduced to zero; or
22.214.171.124.2 the Inactive Account becoming active; or
1.5.3 Notwithstanding meeting any play through requirement, in our sole and absolute discretion, you may lose any bonuses and winnings derived from such bonuses if such moneys remain unused by you at the Casino for a period of six months from the date on which such bonus(es) were awarded. For the purpose hereof all Loyalty points awarded shall be construed to be Bonuses
1.6 Money Laundering
1.6.1 It is recorded that some jurisdictions have strict laws on money laundering that may impose an obligation upon us to report you to the federal or local authorities within such jurisdictions if we know, suspect or have reason to suspect that any of your transactions, amongst other things, involve funds derived from illegal activities or are intended to conceal funds derived from illegal activities or involve the use of Spin Casino to facilitate criminal activity.
1.6.2 If we have knowledge or suspicion envisaged in 1.6.1 above we may:
126.96.36.199 immediately suspend, deregister or terminate your; and/or
188.8.131.52 at our sole discretion, not refund to you any funds held in such Account; and/or
184.108.40.206 exclude you from all or any other websites in the group of which the Spin Casino is a member; and/or
220.127.116.11 furnish any relevant information about you to an intra-group database recording such mischief. You hereby irrevocably authorize us to do so in our absolute discretion.
1.6.3 We reserve the right to report you to the aforementioned federal or local authorities should we, in our absolute discretion; determine that we are obliged, by law, to do so.
1.6.4 In order to assist in the prevention of money laundering:
18.104.22.168 no cash shall be accepted to fund any Account;
22.214.171.124 no substantial and/or exceptional withdrawals individually and cumulatively shall be made unless notarized facsimile copies of the following are received:
126.96.36.199.1 most recent bank statement for the bank account from which your wagers have been paid;
188.8.131.52.2 a copy of a government issued photo identity document, i.e. driver's license; current and valid passport, identity card, etc.
184.108.40.206.3 a copy of a utility bill no older than 6 months clearly reflecting your registered address and name, i.e. most recent bank statement gas or electricity bill, etc.
1.7.1 If, whilst playing at Spin Casino, you win a sum of money or any other prize regarded by the Group as worthy of publicity, you agree to make yourself available for any event of such a nature arranged by us. Spin Casino will do its utmost to protect your privacy at all times.
1.7.2 Without derogating from the generality of clause 1.7.1 above, you hereby grant us the right to use your first name in any publicity about your win mentioned above and to use a picture of a model in your stead.
1.8 Your consent
1.8.1 Telephone calls may be recorded or monitored for quality and/or security purposes. By using this service, you are consenting to the recording or monitoring thereof.
1.8.2 We may collect and record all internet communications, details of transactions you carry through the site and details of your visits to the site.
1.8.3 In registering a Practice or Real account, you hereby consent to us contacting You through any and all means of communication (whether in written or verbal form and including, but not limited to email, telephone and SMS) in respect of matters relating to Your account. To unsubscribe to any or all forms of communication, please contact us directly.
1.8.4 If you unsubscribe, or have previously unsubscribed, from our general promotional materials, you will still receive business related communication. Please allow